Terms of service

Welcome to Lilac’s Folly. Lilac’s Folly is operated by GraceWorks Co LLC. Throughout these Terms, “we,” “us,” and “our” refer to GraceWorks Co LLC d/b/a Lilac’s Folly.

By visiting our website or purchasing from us, you agree to these Terms of Service, together with the policies referenced on our website.

Our Online Store

You may use our store only for lawful purposes. You may not use our products, website, or services in a way that violates applicable laws or infringes upon the rights of others.

We reserve the right to refuse or cancel an order when reasonably necessary, including in cases of suspected fraud, pricing or listing errors, product unavailability, or other circumstances that prevent us from fulfilling an order.

Products and Product Images

We make every reasonable effort to display our products accurately. Colors and appearance may vary somewhat depending on your device, screen settings, materials, printing processes, and manufacturing.

Some photographs or images may be digital product mockups intended to show how a design is expected to appear on the finished product. Minor variations in placement, color, scale, or appearance may occur during production.

Made-to-Order Products

Many Lilac’s Folly products are made to order after a purchase is placed. Production and fulfillment may be performed by carefully selected third-party production partners.

Because production may begin shortly after an order is submitted, changes or cancellations cannot always be made after purchase.

Please review product selections, sizes, colors, phone models, shipping information, and other options carefully before completing your order.

Pricing and Availability

Prices and product availability may change without notice.

We reserve the right to correct errors in product descriptions, pricing, promotions, shipping charges, availability, or other store information. If an error affects an order you have already placed, we may contact you before proceeding or cancel and refund the affected order when appropriate.

Orders and Payment

You agree to provide current, complete, and accurate purchase and account information when placing an order.

Payment must be successfully authorized before an order can be fulfilled.

We may limit or cancel quantities purchased when we reasonably believe an order was placed through fraudulent, unauthorized, or improper means.

Shipping

Shipping charges and available delivery options are displayed during checkout.

Delivery dates are estimates and are not guaranteed. Production schedules, shipping carriers, weather, holidays, and other circumstances outside our reasonable control may affect delivery.

Products within the same order may sometimes be produced at different locations and arrive in separate packages.

Please review our Shipping Policy for additional information.

Returns, Refunds, and Order Problems

Returns, refunds, replacements, damaged products, incorrect products, and cancellations are governed by our Return and Refund Policy.

Please review that policy before purchasing.

Intellectual Property

Unless otherwise stated, the designs, artwork, photographs, graphics, branding, written content, and other original materials presented by Lilac’s Folly are owned by or licensed for use by GraceWorks Co LLC and are protected by applicable intellectual property laws.

Purchasing a product does not transfer ownership of the underlying artwork or design and does not grant permission to reproduce, copy, distribute, sell, or commercially use that artwork or design.

Third-Party Services

We may use third-party providers for services including payment processing, website hosting, production, fulfillment, and shipping.

Those providers may process information or perform services necessary to complete your transaction in accordance with applicable agreements, policies, and laws.

Personal Information

Your submission and use of personal information through our store is governed by our Privacy Policy.

Prohibited Uses

You may not use our website or services to engage in unlawful activity; violate intellectual property rights; transmit malicious code; interfere with the security or operation of the website; attempt unauthorized access to systems or information; or engage in fraudulent or abusive activity.

Disclaimer and Limitation of Liability

To the extent permitted by applicable law, Lilac’s Folly and GraceWorks Co LLC are not responsible for indirect or consequential losses resulting from use of our website, products, or services.

Nothing in these Terms is intended to exclude or limit rights or remedies that cannot legally be excluded or limited.

Changes to These Terms

We may update these Terms of Service from time to time. The version published on our website at the time of your use will govern that use.

Governing Law

These Terms are governed by applicable laws of the United States and the State of Indiana, without regard to conflict-of-law principles.

Contact

Questions about these Terms of Service may be sent to:

Lilac’s Folly
GraceWorks Co LLC
lilacsfolly@gmail.com